About Us

ServiceMac is a new subservicing entity backed by some of the leading practitioners of mortgage servicing industry, who are building a subservicer for the 21st century. ServiceMac is committed to providing a robust, scalable, digitally driven, cost-effective sub-servicing process with the utmost focus on customer satisfaction.

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Customer Segments

Mortgage Servicing is the only thing we do. We do not own any mortgage portfolio or trade in secondary securities. We are focused on our client's business full time and without distractions.  

Leadership Team

Considered to be thought leaders in the industry, our leadership team has ushered in a culture of 'expertise that works hard' at ServiceMac

Robert J. Caruso President/CEO
Melissa Perdue EVP/CFO
Eric S. Sadow EVP/GC & CRO
David Schroeder EVP, Client Retention

How ServiceMac can help your company?

Customer Service

Build relationships that strengthen customer trust, brand loyalty and generate referrals for your business

End-to-End Compliance

Strong commitment, expertise and technology towards fulfilling the regulatory requirements so that you may concentrate on core business

Tailored Solutions

No two businesses are the same and we tailor servicing solutions which best fit your operations and priorities

Full Life Cycle Management

We traverse the entire path, in step with your customers, from loan on-boarding to REO management